Your room is available for you at 4 p.m. on the day of your arrival. Should you plan on arriving after 9 pm please let us know before.

The check-out time is 11 a.m. Luggage storage for the day of departure is available upon request. Late check-out is subject to availability and prior arrangement.

Your reservation guarantees the category of rooms booked. We thank you for understanding that a specific room number, or a specific story can not be guaranteed. We try our best to accommodate your requests.

Pets are welcome with prior notice. Pets are not allowed in the restaurants, the pool area, fitness center and within the wellness  & spa areas.

For your stay one space per room is provided for you in our parking garage and its use is free of charge.